Japanese convenience stores have everything, even passive-aggressiveness!
For almost all of 2019, a lone 7-Eleven franchisee in Higashiosaka City, Osaka, made national headlines after it challenged the corporate policy of staying open 24 hours a day. Citing lack of staff as the reason, the owner Mitoshi Matsumoto took it upon himself to close overnight.
In response, on 31 December 2019, the company ended their contract with Matsumoto claiming that they had received complaints about the way he treated customers. Normally, this would mean the shop would close, but Matsumoto surprised everyone by continuing to run the store for