What’s it like to shop at Family Mart’s first “unmanned convenience store” in Japan?

Originally published on Sora News by Casey Baseel


We pay a visit to a Tokyo convenience store where there’s no human clerk to pay.

On Thursday, Family Mart opened a new branch inside the Sapita Tower building, near Tokyo Station. Inside, you’ll see the sort of food and beverages you’d expect in a Japanese convenience store, but what you won’t see are any employees at the registers.

That’s because the shopping transactions are all done through a slick, unmanned system. The store, technically part of the slightly fancier “Famima” sub-brand, is located on the first floor, so we stopped by to check it out for ourselves.

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