Behind the counter: what it’s like to work as All Nippon Airways ground staff【Video】

Originally published on Sora News by Ingrid Tsai

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An exclusive sneak peek for the curious and airplane fans!

When it comes to the diverse array of individuals who support the logistics of air travel, cabin attendants and airport ground staff perform a lot of duties to ensure travelers are ready and comfortable for their flight. While the latter usually go unappreciated or unnoticed, All Nippon Airways, or ANA, is changing that with a recently released video depicting how a work day goes for their ground staff.

For this exclusive video, a young woman named Arafune takes us through her day as one of ANA’s

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