Food delivery service’s payment processing error allows some people to eat for free…for 3 years

Originally published on Sora News by Krista Rogers

Demae-can, one of Japan’s top food delivery services, is consequently seeking lump-sum payments from affected users.

“I’m being charged 60,000 yen (US$547) now. I’m gonna die.” “I received a unilateral message telling me to pay up within two weeks due to a payment error.” These are just a couple of the messages that were posted to social media by users of home food delivery service Demae-can after it came to light on June 30 that an error in payment processing for certain orders over the past three years essentially allowed people to eat delivered food for free.


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